Known Issues Updates

The Known Issues Updates page is designed to keep our community informed with timely updates and details on known issues occurring in Workday Student. Any major system outages or disruptions will be communicated through UBC IT's regular channels.

Your Source for Known Issues 

In the interest of transparency and visibility for our community, this section contains information about known support issues that have been prioritized which could impact a sizable number of users and may have business impacts across units. Known issues are displayed for informational purposes only and will be updated as applicable. 

Use the search function below to find the specific known issue of interest. 


If you encounter any issue not reported here, please submit a support request.

Admissions - Instructions and Information to Applicants

November 01, 2023

What is the Issue?  

Information on the templated letters is incorrect and needs to be updated so that ES Admissions can start their acknowledgement process for 2700+ applicants. 

 

Info about access to Workday Student

October 20, 2023

The IRP Student team is encouraged at the high level of interest in gaining access to Workday. As a reminder, access to Workday Student is determined by the Enrolment Services team based on launched Workday L1 capabilities.

 

Admissions Administrative Portal (AAP) Access Issues

October 11, 2023

Staff are encountering issues when attempting to gain access to the Admissions Administrative Portal (AAP).

 

Pages